Privacy policy
Your Personal Information and How We Use It
At Nodello, we respect your privacy and are committed to protecting your personal information. We collect, use, and store personal data only where necessary to provide our services, process orders, and offer a clear and reliable experience on our website.
We handle your personal information confidentially and in accordance with applicable data protection laws.
Information We Collect
We collect personal information in the following situations:
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Browsing our website
You can browse our site without creating an account. In this case, we may collect limited technical information such as IP address, browser type, or device information through cookies and analytics tools. -
Placing an order or creating an account
When you place an order or create an account, we collect the information required to process your purchase, such as your name, billing and shipping details, email address, and payment information. Payment details are processed securely by our payment providers and are not stored by Nodello. -
Customer support and communication
If you contact us, we collect the information you provide so we can respond to your enquiry or assist you. -
Email marketing
If you choose to subscribe to our emails, we collect your email address to send updates, product information, and occasional promotions. We use Klaviyo as our email marketing platform.
How We Use Your Information
We use your personal information to:
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Process and fulfill orders
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Provide customer support and respond to enquiries
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Communicate order updates and service-related messages
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Send marketing emails where you have consented
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Improve our website and customer experience through analytics
Marketing Communications
If you subscribe to our email communications, we may send you updates, product information, and occasional offers. You can unsubscribe at any time by using the link included in every email.
Once you unsubscribe, we will stop sending marketing emails as soon as possible.
Cookies and Analytics
Our website uses cookies and similar technologies to ensure proper functionality, analyze traffic, and improve performance. These tools help us understand how visitors use our site and allow us to improve the experience over time.
You can manage or disable cookies through your browser settings.
Sharing Your Information
We do not sell your personal data. We only share information with trusted third parties where necessary, such as:
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Payment processors
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Shipping and fulfillment partners
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Email service providers (such as Klaviyo)
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Analytics and website performance tools
These partners are only permitted to use your data to perform services on our behalf.
Data Security
We take reasonable measures to protect your personal information. Payment data is encrypted and processed securely through third-party payment providers.
Your Rights
You have the right to request access to, correction of, or deletion of your personal information. You may also withdraw consent for marketing communications at any time.
To exercise these rights, please contact us at contact@nodellosleep.com.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. The most current version will always be available on this page.
Contact
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
